Only good thing about this restaurant is their dessert. Their service is unbelievably bad and their food tastes like it was taken out of the freezer, into the microwave and onto your plate. If you are going to go getting dessert to go is your best option.
We were steady customers going every Friday for months at a time and occasionally on weekends to the Broadview Hts location. Happy hour prices were great and Bloody Mary's and drinks and food was great, to a point and great happy hour prices. Another visit convinced us that some of the food was not consistent when my wife got cold fried ravioli. On 10-22-14 a day that will live in infamy we invite our best friends and neighbors out on a Wednesday to celebrate the wife's retirement. Waitress quotes us $3.75 for a well drink Bloody Mary. They had ALWAYS been $3.00 for happy hour. Did we make a mistake of coming in on a Wednesday instead of Friday when we were treated fairly and not cheated? The manager came over and got in my face in front of our distinguished guests about how we were wrong for coming here so many times and apparently being given the wrong price for Bloody Marys . Really? You know what? Forget about ever having our business ever again ... unless you hire a manager that has a clue about how to treat repeat customers and keep up with restaurant sanitary conditions. Four hamburgers and only two of us got pickles? Have these guys gone cheap? Seems like it! Apparently some Cleveland businesses don't understand the concept of customer satisfaction. No wonder so many are going out of business. Friday and the weekends we never ever ever see the manager at this location ... and we get great service. Maybe you should fire him and service will continue to be great. Seems like when he showed up we got overcharged for drinks and shorted on pickles and treated like employees while some foul odor emanating from the nearby bathrooms ... good riddance to bad service restaurants ... your burger sizes are even shrinking .... my burger bun has still partly frozen .... your manager is a brat that needs a lesson in customer service and respect ... good riddance Danny Boys ... you lost our business ... el cheapos! What horrible customer service!!!!!!!!!!!!!!!!!!!!!!!!! Embarrass a steady customer in front of his guests???? Clueless!!!! Shame on you! And the seating by the bar by the door? What was that smell coming from the bathrooms? My neighbors said it smelled like a backed up sewer. We almost threw up. The Cleveland Health Department should shut you down! Why wasn't your brat manager on top of this? Oh yeah ... he was too busy micro-managing that extra 75 cents for the drinks ....
They had me call the restaurant manager and she also insisted that apparently a Bloody Mary is not a cocktail. I told them to look on Wiki ... they insist that the juice is extra. Really? Then they are only serving hard liquor and NOT cocktails for $3.00 at happy hour. We are not going back.
Extremely disappointing! Food wasn't good, way over priced for nothing. And the mixed drinks you can tell were watered down,ordered a shot of tequila and it was all watered down and clear.we will never eat there again.service was also poor.
nice, comfortable, intimate theater/show venue. seats about 80 people. i was treated with professional, respectful company. I had an amazing night and got to see a great show!!!
We went to Fishers tonight for dinner and drinks. The service was great. We were able to get 4 seats out the patio bar right away. The Fat Tire keg was empty but the Manager was in the process of replacing it so the drinks came quickly.
We ordered two appetizers and those came quickly as well.
We ordered several more rounds of drinks (served in minutes) prior to order dinner. By the time we ordered our entree's the patio was only at about 50% capacity. They were running their clam bake specials along with an all you can eat Cod fish fry. Two of us in the party ordered the fish. This was a big mistake! The fish that came out initially was Cod and very good. We both then order more and things quickly went down hill from there. We waited 20 minutes for the next order of fish even though our bartender admitted to pushing the kitchen staff to for the order. When the fish came it was totally different from the first order. These were patties of compressed fish parts that were simply fired mush! We complained to the bartender about the difference and she said she would look into it. When she returned she informed us they had ran out of the cod and replaced it with some other fish. We explained this was unacceptable and would like to talk to a manager. She once again left and when she came back stated there was no manager there that night. This was interesting since the manager that was there replacing the keg when we first arrived was still there when we left. We then asked for some type of discount on our bill because the All You Can Eat Cod was not available. We were told the only they could do was change the order to the standard Fish Fry - but that would be the same price! Again, we asked for a manager but were told again - no one was there. Ok - Friday night at a restaurant and no managers on duty...
This place purposely replaced the better fish with mush. They are a fraud but worse they are cowards as they hide behind the poor workers to deliver their lies. WHO DOES THAT??? Frauds do that, every day!!!
I will never return to this place and I hope no one else does either!
Beware employee theft can file complaint with management...
Went there this weekend, had the salmon croquettes. They were fantastic. The only negative thing i could say is they were charging $3 for koolaid. Otherwise a top notch restaurant!
This place isabsolutely horrible. They wont allow mosh pits at a metal show. This is a degrace. I highly recommend that no one goes here for anything. It is not a place for anyone to step foot in. A metal show is a show where you can listen to your favorite music and have fun. If there is no mosh pits during the show its not as much fun as it suppose to be. I highly recommend that you DO NOT GO HERE AT ALL!!!!
Consistently great food, friendly staff. and good beer selection. Also has a party room you can reserve for special events. Two thumbs up.
Excellent food, diverse menu, and HUGE beer selection. Love this place!
Well the prices have gone up and the quality of food has gone down. Choices in the beer selection have also dwindled. The "new" staff is less then polite. Since Kim Brugh took over the bar she has tried to turn it into a bistro instead of the neighborhood bar it is. I would recommend any other establishments down the block. I have been a regular at Herb's for over thirty years, and I will never go back.
They have AMAZING vegetarian options! My favorite Mexican restaurant in Northeast Ohio. And the service is wonderful! Their sopa poblana is my favorite soup of all time. For real.
i had a very good experience with maxxx electronics and have recommended others to their location.
Sonnets is the best local coffeehouse in Wadsworth. So friendly & fantastic atmosphere.
Love this place. Have been lucky enough to play a couple times and have been a few times more for performances by great NEO bands. Great food and staff, too. Cheers to Jillys!
I finally made it to Johnny Mango's on Mother's Day and was not disappointed. The atmosphere was fun, food delicious and service friendly. I had such a great time--really enjoyed the Mango Margarita and Pad Thai.
This Place is a cool spot Needs new management, more promo, more shows set up, a renovation for the summer and it will be good as new right now they compete with the 306 Lounge, DTW, Tequila Jaxx & Coyote Bar in Lake County.. DTW is killing all of them right now!
Disappointed with my meal of linguine with red clam sauce. Way to watery and lacked sufficient amount of clams and sauce. The salad and bread was good. My wife's meal, eggplant parm was good. Her girlfriend's choice of chicken parm was too dry. Will not go back. Over hyped
For the first time since i can remember we have a restaurant within minutes people from BBHHS. Comfort food with a twist with craft cocktails for a reasonable price you cant beat that!
When the hell is this place open!? It doesn't say on the scene magazine doesn't have The Glass House hours, Scene website doesn't have The Glass House Hours. even the glasshouse WEBSITE doesn't have its hours!!! Get it together people! Put the store hours on your ad's!
December 7-13, 2016
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