I just spent an evening there. It was wonderful until the owner heard I was a gay man. I when I left to pay he assaulted me and told me my kind was not welcome there. I had come as a part of a group of men who were my friends. I was suddenly separated from them and intimidated with physical harm. I was shocked and thought it a joke at first and reminded them it was 2013. The owner and his brother were relentless and I feared for my well being as I tried to flee to the parking lot. I have not experienced this type of discrimination even in the South in over 2 decades. Shame on Cleveland. I will be consulting with my lawyers to close this operation down. It was horrifying.
People who look for things to criticize should steer clear of adventurous restaurants. The quirkiness of these places -- including the service and language barriers -- is part of the experience.
Yes - but do they have Cumin lamb - which is our favorite at Gourmet Wonton. And the three kinds of dumplings ramen soup - is also killer.
But since we shop at Tink Holl - its definitely time to sit down and try out some of this fare...
The first rule of Szechuan Gourmet is you don't talk about Szechuan Gourmet.
I live right around the corner and gave up on the place. The menu is long as hell and half the items on the menu they don't even have especially the appetizers. None of the staff even comes close to speaking any English and who knows what you're going to get from the kitchen. I ordered 3 or 4 items and each time my waitress was saying "Pepsi"?
The service is extremely slow. More than once I had to get up with my menu and go give someone my order and the same with getting the check. There are so many better places to go in Midtown.
Transplant 1 - you probably haven't visited a good happy hour lately.
From a service standpoint, if you eat ten baskets of bread and then complain about your meal, know I'll be waiting outside for you, because my steller owner/operator will give you your meal for free while I bend over to take it up the cuss!
As far as 7 to the commenter, it's been proven time and again that people spend about 25% more when using plastic. Not accepting credit cards doesn't save a business money. It cost the business.
LOVE the point about restaurants (hello Momocho) that won't pass along happy hour prices on the patio. The staff there also needs social graces 101 classes. His food is just 'meh'. Nice article, Doug.
Those that go just for happy hour tend to waste the restaurants time. In addition most happy hour folks never tip the proper amount. Limiting the happy hour just makes sense. Biggest bug is saving .03¢ / table with no napkins tough market overall
Transplant1 is on point. This article is garbage. The "food writers" in Cleveland are no better than yelp reviewers.
While you make some valid points, I must contest a few of your gripes:
1. If these are "general practices" of restaurants, why are your expectations different? Because these general practices are "customs, policies, and systems," wouldn't it stand to reason that these "general practices" should, in fact, be expected?
2. Tables. Don't blame the hostess for the quantity of tables and seats crammed into a restaurant -- that's determined by the owner. The hostess is only there to greet you and seat you. If the table by the service station is the last one in the house, you can either take the table or go somewhere else to eat.
3. Happy hour. It's designed for the thirsty post-work bar crowd, not for tables designated for dining in. If you know anything about running a restaurant, happy hour is bar-only for a reason. It's better than no happy hour at all. And bar food at happy hour is typically finger food. Not a big deal if you're standing.
4. Salt and pepper shakers. It's disappointing to see a food editor take such a sarcastic and disparaging tone. Yes, when a good chef puts together a particular dish, it is done so with intention. When you review a restaurant, do you "obliterate" the food with pepper first and then try it? Or do you let the food stand on its own merit?
5. Bread service. Bread is not an appetizer. It's an accompaniment to the meal. So don't be surprised if you don't get bread until you get your meal.
6. Operating hours. It's a definitely bummer when a restaurant isn't open when it says it will be, but if this is such a frequent problem, why don't you just call ahead to make sure it will be open? You can probably look up the number on your smartphone. Technology is the way of the future, after all.
7. Cash only. There are a few different types of fees involved when accepting credit cards. A business typically ends up paying about 2 to 3%. If a cash-only business starts accepting credit cards, it will be reflected in the price of goods offered to the consumer. You will end up paying for the convenience of using your credit card. A cash-only policy isn't going to deter someone from eating at a good restaurant. Just be prepared. If you think 2% is an insignificant amount, I guess you didn't mind when Cuyahoga County had raised its sales tax from 6% to 8%.
8. Finally, which places are you going to where they hand out plastic dinnerware and have bathroom keys? I thought those were only at fast food joints, not at restaurants that get the attention of a newspaper/magazine review. By the way, if you're a grown up who has a problem asking for a bathroom key, didn't you know that everyone poops? Not a big deal: http://www.amazon.com/Everyone-Turtleback-Library-Binding-Edition/dp/0613685725
Don't sweat the small stuff.
The tiny and too small tables scream Melt. As much as I like their food the size of the place is always annoying.
Great article. Should have given small hints to which establishments are guilty of said practices...
I'm convinced the Cold Breeze Blowing post is in response to Chocolate Bar. Great article.
Wow. What an asshole.
Nailed it Trattner.....
ESPWCIALLY the whole credit card thing...
Hear us CAFE' MIAMI??????
The food was mediocre, the service was on par with the food. For the unrefined palette, ML is your optimal dining experience.
Doing SO well he lost his home(s) to foreclosure...
But my new love on a 'burg is an egg and avacado....
Oh and good fries!!!!!
© 2013 Cleveland Scene:
1468 West Ninth Street, Suite 805, Cleveland, OH 44113, (216) 241-7550
Logos and trademarks on this site are property of their respective owners.
Website powered by Foundation