This place is awesome! Been here multiple times trying multiple pizzas :) All delicious. Great beers as well!
Good review, excited to try MH
While I applaud the design, our experience here was quite a bit less than ideal. It started out very nice. Both the host and our server welcomed us "home", our server even shaking our hands during his introduction. From that point on, it went downhill. After advising we would receive the best service ever, we were also advised that we were his last table and he couldn't wait to leave. We then ordered waters and bar drinks. Bar drinks came out quickly, but I had to ask three times for water and forget about a water refill the rest of the time there. Immediately after putting in our food order, the waiter came with the tablet to check out. He wanted to be sure that as soon as we were done he could leave, he explained. This put us in a very awkward position in tipping as we are being asked to tip before service is even provided. This also meant if we wanted another drink we would have to go to the bar and wait in line and start another tab. The menus were left on the table until I finally put them on another table. What are we going to do with menus and no server?? The food itself was decent but the dining experience was horrid. The person who seemed to be the manager walking around with a bluetooth device in his ear seemed to be more interested in two women sitting by the bar, then the restaurant itself.
This review seems a bit overly harsh Doug, but if it motivates John to make those "course corrections" then it may be worth the sting he is no doubt feeling. We are enjoying Merchant Street as a welcome alternative in our beloved Tremont, where Lolita has been closed for over a year due to a fire, and Parallax' slipping quality and consistently gritty feeling wine glasses often disappoint vs. delight. Totally agree with you on the mushroom cassoulet being dry (feedback that John appreciated from us). However, anything else I've had on the menu in the dozen or so times being there has been delightful. Make no mistake, I believe John McDonnell HAS broken the "curse" of that location and that, with some tweaks, quality and consistency will win the day for Merchant Street.
The major takeaway here, Doug thinks old people are pussies.
Very nice post, thanks for sharing. Nice Indian Cuisine
Please skip the nastiness.
Perhaps the demographics of the neighborhood changed. Perhaps the population with disposable income who were more likely to eat/order out left the neighborhood. And perhaps the people who stayed and moved in were less likely to eat/order out.
"which they operated for about eight years until the neighborhood no longer provided them with the level of business required to sustain it."
Or in other words, the business failed to successfully adapt to an ever changing landscape. I respect your spin zone game, but you can't get by me.
Hey Doug, I'm available to be a "tablemate", if you are looking for new ones?
Sorry to burst your bubble, but the owner told me they were not going to be serving sandwiches anymore, at least for the time being. Not enough business. I agree that the sandwiches were great. I hope he brings them back.
Congratulations. Luchita's has been, is, and will always be our favorite. Food, Staff, Service and Ambiance are the best. Thanks for your good work! Carol and Alan
Not sure how you go once a week for sandwiches when the market next door has been closed for almost 2 months
This is a shame to hear, the owner couldn't possibly be any nicer. I live in Tremont and the connected market has become my go-to for wine and quick sandwiches. They use fresh, unique ingredients and the sandwiches rotate often. I go at least once a week! Hoping this is just some growing pains at the restaurant!
Haven't been to the restaurant yet, but it sounds fun. That payment method (server coming to the table with a hand-held card reader and waiting while it's used) is how it's done in Canada and has been for some time (not sure when it started, but several years ago in Vancouver, that was all we encountered; ditto with Toronto.) It worked wonders for my perpetually undertipping husband. We'd all better get used to it.
Just an FYI about the shopping strip on Lee Road. The owners are in the process of planning for a major renovation of the block with the commitment to making this an updated location for shopping and dining. They are committed to Cleveland Heights and appreciate support for the Lee road community.
You mention the Empress Taytu, but it's a shame you didn't do a comparative review of it with Zoma. Or indeed, never do, between any two restaurants.
Erm, that should have read that "deserts" does not equal "desserts." Spelling counts.
15 dumb Scene readers do not like factual information.
You lost me at "...when I began playing with molecular gastronomy..."
April 26- 2, 2017
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