Do . . .
· Greet diners no more than one minute after they are seated.
· Know your menu, the daily specials, and details of preparation.
· Be courteous: "No problem" is not a substitute for "You're welcome."
· Serve all food from a guest's left; clear from the right.
· Wait until all guests are finished to clear a course.
Don't . . .
· Refer to guests as "You guys," especially if they are women.
· Slouch, squat, kneel, or grab a seat to take orders.
· Place fingers inside the rim of the wine glass or your thumb on the plate.
· Allow empty glasses, bottles, condiments, and paper scraps to accumulate.
· Disappear after presenting the check.
Happy days for hash heads . . .
After a four-month, fire-inflicted hiatus, Macedonia's Zachary's (759 East Aurora Road, 330-467-3927) reopened on January 3. The tiny deli, home to first-rate corned beef hash as well as thick potato-pancake sandwiches, has been treated to a thorough sprucing up; even better, a no-smoking policy has been put in place. In a nod to time-pressed working stiffs, the eatery is also moving away from traditional table service. Instead, guests now have an option of either ordering at the deli counter or helping themselves to a lunchtime buffet. Since reopening, Zachary's popular Sunday breakfast has been buffet-style only. But owner Sam Sarkisian says he's heard so much griping from folks craving their weekend spinach omelets that he's considering a return to a fuller menu. Zachary's is open daily for breakfast and lunch.
Subscribe now to get the latest news delivered right to your inbox.