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Comment Archives: Locations: 1 Star

Re: “Green Island Pub & Restaurant

Cheap food for old people with no taste buds

Posted by Jeff James on 12/02/2017 at 11:41 PM

Re: “ESCAPE swingers/lifestye club

Probably the worst run business in Cleveland! First time we went it was a Friday. First impressions we felt very unsafe in the neighborhood the place is located in especially the time of night. Security in the place is non existent! If there would have been any kind of incident(s) it would take police a while to respond. Dropped our drinks off with the bartender, think her name was Vicki? What a bitch! She was so rude the whole night to us. I'm guessing for this lady to be somewhat civil you would have to be a regular. The regulars seemed to get all the attention. We had brought a 6pk and bottle of vodka and all we were able to drink/get served were the 2 bottles from the 6pack we took when we arrived. It wasn't until the end of the night we got the rest of our beverages when we were leaving.
The place is so dirty it should be condemned for health reasons! I do not think any cleaning ever occurs in this place?! What's up with a pool table in a swingers club? All the people around the table are rude and it was hard to even get a chance to play. My wife was completely afraid of this guy Damon! I guess when I went to the bathroom he became real aggressive towards her, trying to get her to go in the back to a room with him and his wife. She told him no but he continued becoming more aggressive. When I got back from the bathroom it seemed as nothing had happened. I only found out about the incident on the way home.
The music was way too loud, the dj talked way too much and couldn't understand a damn thing he was saying. No one seems to like to dance in this place. Maybe they are afraid they might fall through the giant hole in the dance floor. From what I was told the hole has been there most of the year! We only saw 3 employees the whole night and they sure didn't do much.

Well, my wife talked me into coming back to this place. It is Saturday the next day. The wife said we will give it one more chance. Got inside to the ticket window and met Wendy! What a Breath of fresh air from the night before. Wendy was absolutely the most friendly person I have encountered in this entire place. I wish most places I went to had a Wendy! Although Wendy was so friendly there was no way she was going to be able to sell me on the disappointment I was about to experience after I walk through the door to the club. Everything was still dirty and it looked as if nothing was touched from the night before. The music was much better, not as loud the dj wasn't talking through songs like last night. Tonight's dj would time what needed to be said at the end of songs. There were even a few people dancing. I talked to the dj and his name was Chad. Chad is a great dj and played a good mix of songs.
Tonight there was food set up in the corner someone brought in. We were afraid to eat it just for the fact the place is so dirty. We also didn't bring any alcohol this time because we didn't think we would get served. All though Eric the bartender was very nice. Security again was lacking. Some giant guy we figured was the security guard just lumbered around the place, not really doing anything. Mostly sat at the bar or in the office.

If anyone decides to go I would definitely go on Saturday or whatever day Wendy, Chad, & Eric work. These 3 are definitely the stars of this place by far!

0 likes, 1 dislike
Posted by Bob Thomas on 10/03/2017 at 1:08 PM

Re: “Improv Comedy Club & Restaurant

Just got off the phone with an operator. Not only were both different operators rude, they also informed me that the advertised entertainment for the weekend of July 22, is not Tracy Morgan. I was told although the phone number rang to their establishment I had not reached the advertised comedy club. The young person I spoke with was rude, unpleasant and talked down to me. I asked him after he told me I had reached the wrong club, "Then what is the improve and comedy club?" He replied with the exact words I had just asked. False advertisement, unknowledgeable help, and wrong online info. not ever going to waste a penny at that dump.

Posted by very dissatisfied on 07/07/2017 at 7:09 PM

Re: “Brennan's Colony

Brennan's is closed and has been replaced by The Tavern Co. Do you ever update this thing?

Posted by Squid on 06/30/2017 at 8:45 AM

Re: “Hyacinth Lofts

I resided at the Hyacinth lofts APT 403 (owned by Tower Press) for 6 months - I moved out early due to job relocation.

During my time here, I found that management (Tom and Dave) were everything but helpful. We had a leaky roof for the entirety of our residency and despite countless maintenance requests, the problem was never solved. We had 3 permanent buckets that constantly collected smelly, discolored water that dripped from huge cracks in the ceiling and brick face. At one point, I was told by maintenance "they could not find the problem" despite the obvious water stains on the walls. Our neighbor APT 405 across from us also had issues with a leaking roof and told us "management will do nothing - the roof leaks in my bedroom, onto my bed, and on my computer equipment constantly". He moved out 4 months into our residency. In addition to our leaky roof, we also had a serious mold issue due to poor installation of the dishwasher.

Another huge disappointment is the level at which Hyacinth loft is dog-friendly. It's great a feature however management DOES NOT monitor who is vaccinating their dogs. As a result we had a slew of young residents purchase puppies without vaccinating their dogs putting other dogs at high-risk for Parvo. In addition, there is no care taken by management to treat the yard for fleas or ticks - our dog constantly picked them up from other residents who refused to use flea treatment on their pets. Dogs are often off-leash in hallways and you can hear dog fights break out throughout the day. There were several new residents who brought untrained dogs into the building who would bark, growl, and lunge at passing residents. Clearly there are several owners who are ill-informed about dog safety and management does nothing about it.

If you're thinking of living here, please don't. Save your money and rent from someone other than Tower Press, Hyacinth Lofts, Tremont Lofts, 2030 Lofts, Fairfield Ave. Lofts, Merchant Ave. Lofts, and Erie Building Lofts. Do not be fooled by "live/work" or "loft-space". If you are looking to join a strong community of artists, these are not the lofts for you. You'll find plenty of old articles regarding "The artistic community at Hyacinth lofts" - do not be fooled. There is no sense of community nor are there any creative individuals living within the lofts - most residents are heavy drug users or sublet their apartment out as an Airbnb - as a result there are plenty of strangers who have no respect for the property or current residents.

I wish I would have trusted the reviews I read before moving into this place - nearly everything is true. Following our move out we were charged a cleaning fee in which Tower Press claimed it took 6.5 hrs to clean our apartment. Our apartment was studio style - 780sq ft. We were told by management we would not receive a large portion of our security deposit because of this. It's completely ironic because when we moved in the place was disgusting - obviously uncleaned - there was grease in the cupboards, mold, cooking grease on all the appliances, burnt food in the oven. We left the apartment impeccably clean in comparison however we're still denied our security deposit.

Do not live here unless you want to feel scammed and unsafe.

1 like, 0 dislikes
Posted by Caitlyn Moss on 06/07/2017 at 2:10 PM

Re: “The Empire Concert Club & Bar

Hate the place. Will reluctantly go infrequently because of the quality of acts, but will cut way down. I will never drink there again. They deprived me of a great night and took the side of selfish greedy people who had assaulted me for my spot in the front. When I didn't move I was accused of fighting and ejected. I will never forgive them and will unfriend all associates on FB which they also got me kicked from because of a bad review

1 like, 3 dislikes
Posted by Joseph Parato on 05/05/2017 at 12:41 AM

Re: “Bumpers Bar & Grill

Waitress was TERRIBLE. But why would she even try since a 20% gratuity is automatically added to your bill?! NOT ONCE did she ask if we wanted something to drink, my husband had to go get our drinks from the bar each time. We had to ask for everything, napkins, butter and she didn't smile one single time. There is no way in hell she deserved a $20 tip. They refused to take the tip off the bill, but Discover will be taking it off for me.

Crab legs were good, but definitely not worth the godawful service. We will never go back.

Posted by Kimberly on 03/05/2017 at 10:40 AM

Re: “Brew Garden Strongsville

Food is ok, standard american choices, quality was average. Service at this location, aside from our waitress Maddie, was HORRIBLE! We were quoted a 45 min wait, but instead stood unattended in the lobby entry for over an hour. Everyone who came in before and after us, was seated, while the terrible blonde hostess just kept saying i'm sorry no one is leaving, you just have to wait. All she did was play with and reference her touch screen contraption, and basically could not make a human choice, decision or action without it. The hostess staff never asked how we were while waiting as long as we did, nor did they make any effort in this enormous location to creatively come up with seating, putting tables together for the 6 of us - nothing. After over an hour, we prompted the hostess staff to split us up at booths we saw empty out, to avoid any further wait. The young staff was running around with one another joking, laughing, while customers just waited and looked on. They seemed to be having fun. The manager even socialized with the hostess staff, and frequently passed and just looked onto the waiting group of customer. Not sure he cared. Never a comment from him either during the hour plus wait. If you have long waits, tend to the people waiting a little - check in, direct them to the bar, ask if they need anything. Without us, your customers, you won't have paychecks - would be in your best interest as a service provider, to at a minimum, satisfy us, your customers. A table opened within minutes of us asking to be split up. You think the intelligent hostess, or her uninteractive manager would have come to move us there, NOPE - they were seating the next group. Work on you staff Brew Garden. I know they are young 20 somethings, but they are the face of your business, especially the hostess staff at the front door, and the management. Ask them to act like humans with brains, whose job is to service and please the other humans who walk in the door, and not just come to work to hang out with other staff, have fun and depend entirely on their electronic contraptions to tell them what to do next. I doubt I'll ever go back to this location. We live in a foody town with tons of amazing choices with true food quality and service. This is nowhere near a fit in that statement. To Maddie, the waitress, thank you for being the only one who made things happen and actually got us into a large booth together before our food was served.

Posted by SBx2 on 02/11/2017 at 8:20 AM

Re: “Johnny Malloy's S. Euclid

Very disappointed in the bar servers I would call the maids but even maids do there job waited over 30 mins to get a beer , informed mgt. They acted like they didn't care how there bar servers were treating the customer he came out thought there was a understanding but it went on for. Another 10 mins went back I formed him again nothing was done that's not how you treat customers and epically one that's been coming there for a long time guess there are plenty other bars on that block that want my money. There should be -stars given johnny malloys u get an F today.

1 like, 0 dislikes
Posted by mzt on 10/30/2016 at 12:26 AM

Re: “ESCAPE swingers/lifestye club

Chock full of creepy single men , who are allowed to roam freely , with cell phones, all through the place.

7 likes, 7 dislikes
Posted by justacouplapervs on 10/08/2016 at 10:28 AM

Re: “Red Space

Red Space is basically a glorified warehouse, which is OK if that's what you're looking for. But be aware that it is very dirty. The floors are so filthy you would not want your guests to kick off their shoes (like they do at prom or weddings).

1 like, 0 dislikes
Posted by missybl on 05/23/2016 at 9:40 AM

Re: “Donatos Parma (Ridge Road)

Ordered approx. 9pm. 1 large the works, big don italiano sub, cinnamon bricks street bread, and a deluxe stromboli. Order arrived almost an hour later, cold pizza. Cold stromboli, and burnt brick street bread. Weak stromboli.....Unacceptable in every way possible 31 bucks and I tipped over 3 bucks. NOT GOOD.

0 likes, 1 dislike
Posted by Dale Robertson 1 on 10/07/2015 at 10:27 PM

Re: “California Pizza Kitchen

So disappointing! They don't carry Kahlua at the bar. That's all my husband drinks. So, I guess they don't have a full bar. Strike 1! The items listed on the menu seem to be so delicious and unique. However the food was so bland and unappealing. I ordered the Moroccan-Spiced Chicken Salad. It was basically flavorless. There were maybe 4-5 chunks of chicken in there. All together they wouldn't even equal half a chicken breast. What a rip off! My husband ordered the Hawaiian BBQ Chicken Pizza. It too was bland and flavorless. Also... the wrong pizza was delivered to our table. We hadn't even realized that yet, but before we began eating the server returned to our table and retrieved that pizza telling us it was the wrong pizza. He carried it back inside (we were on the patio) and within 60 seconds he was out on the patio again serving what I believe was the same pizza to the table next to us. I have no proof but that is what I believe. We frequent Legacy Village because we live near by. But we'll never go back to California Pizza Kitchen!

Posted by Disappointed Guest on 09/13/2015 at 9:01 PM

Re: “FWD: Foward Day + Night Club

I will never return there! We had "VIP" wristbands, which pretty much just meant not paying a cover charge, because we waited a little over an hour for service at two different bars (we had a group), there was no VIP section available/open, and the pool area was closed off to everyone. There was only one bartender that we saw that knew what she was doing and was able to keep up with the crowd. One bar ran out of multiple liquors, while another bar had supply, so neither was communicating. The "barbacks" or whatever they call them there, seemed to only serve the purpose of dancing behind the bar and staring at the bartenders work, which they could have at least wiped down the fully SOAKED bar instead of standing there. The DJ would play great songs to dance to, but only the first ten to fifteen seconds of each, just enough to get you excited, but not enough to enjoy a dance to it. As far as wanting a vegas feel, I had no sense of that nightlife. The lights were bright and there were no neon lights or lasers or any of that vegas nightclub jazz. I feel this bar opened WAY to soon, because no one there was ready for the crowd that came to see the "vegas style" nightclub, which was a joke! They need more bartenders, cocktail servers, and barbacks(who work), as well as some communication with the other bars and managers. I wish my group and I had a better experience, but needless to say, we won't be back.

2 likes, 3 dislikes
Posted by nbower55 on 08/10/2015 at 11:23 AM

Re: “Vicki's Place

Service is not good here!

Posted by Hellan Angel on 08/09/2015 at 6:33 PM

Re: “Il Bacio

Apparently Antonino moved back to Siciily and sold the business to a man who bought it for his son who apparently has worked in a bunch of resort restaurants (think ski resort etc). This place hands down used to have the best veal bolognese in the entire city and everything on this menu was consistent. Part of the charm of this dimly lit romantic hideaway from all things Mayfield Road was its obvious decor (yes there was actually a dolce and gabbana ad in the bathroom and the entranceway was adorned by ye olde Gustav Klimpt's The Kiss).

I took my family there a few days ago and it was honestly the worst dinner I've had in Cleveland or anywhere for that matter. I'm an avid cook of italian, french, and japanese cuisine and while i'm by no means a savant, I do truly consider myself a student of the culinary world and I like to think I do my best to give a good honest assessment.

The first course was a horrid "calamari special". Calamari special amounted to few lightly breaded tasteless squid pieces standing with their mouths agape next to a hilarious attempt at food art (someone was trying to be cute with what I assume was supposed to be an "aoli wave" that the calamari bits were surfing atop. This was not aoili, it tasted like sysco brand mayonaisse sprinkled with a few parsely sprigs (READ: the rot blackened root end of a carrot borne out of the unsold produce catacombs that lie beneath the sewer system of the West Side Market). It was simply put, disgusting.

My companion ordered Costate Di Agnello Al Rosmarino which is supposed to be lamb chops sauteed in olive oil white wine, lemon & rosemary. The lamb chops were served completely overcooked (well done and dry to the bone) with the same garbage "aoli" spread over the top. No olive oil, no white wine, no lemon, no rosemary (they used the same parsely sprigs). My other companion ordered the same dish and the plate was served with ZERO sauce, ZERO seasoning, no Sysco Brand Mayo. They basically took it out of the pan and slapped it on a plate. When we told the waiter he actually tried to make up an excuse instead of immediately grabbing the plate and apologizing.

When the manager asked me how dinner was I told him that this was our favorite restaurant for many years and everything was awful. He never offered to take anything off the bill. He smugly told me that they were going to be reopening soon. Hopefully this place closes soon as the family that bought it has ruined a special place for myself and countless others who knew better than to eat on Mayfield road or waste their money over at Washington Place. Do not eat here. Go to La Campagna in Westlake or Osteria di Valerio on St. Clair downtown cleveland (get the osso bucco). Shame on these people for disgracing the good name of Il Bacio.

Posted by Gregor Ian Chanterelle on 07/21/2015 at 10:36 PM

Re: “Kipton Reservation

Dangerous, muddy/not groomed/fallen logs and ruined bridges. Rider beware, I know!

Posted by Linda on 07/07/2015 at 9:44 PM

Re: “Skin Deep Laser Spa

Very Disappointing__ Twice was called by Skin Deep Laser Spa to Cancel scheduled appointments and the one time I called to Reschedule an appointment Due to Illness I was advised that I would be charged a "$25.00 No Show Fee," even after explaining I was bedridden, it was stressed my account would be charged. Where is the logic here__ let alone customer relations and/or good will? Or is their time more important than the customer? Should Skin Deep Laser Spa be charged a “$50.00 No Show Fee,” for the two appointments they Canceled? Needless to say this Business is not recommended and/or patronized again…Customer Service is the most important component of any business.

6 likes, 2 dislikes
Posted by EZ on 11/13/2014 at 5:19 PM

Re: “Peppermint Thai Cuisine

I would give 0 star rating to this place.
The worst experience we ever had at this place. Very bad customer service. The waiter doesn't have manners to talk to the customers. Will never visit again to this place. The owner of this place didn't even acknowledge the problem or apologize for the bad mannerism from his employee.
They don't have clear policy on the tips. We were seven people who went for lunch and there was one to-go order. We all paid separate checks and we saw 18% tip added automatically. We were ok with that. But we questioned why there was automatic tip on the TOGO order. He went back and re-printed the check for everyone but now he changed the tip to 20%. When questioned about it , he became arrogant and said it is just 2% why is it a big deal. Instead of explaining the mistake he started arguing. We asked to talked to the manager/owner of this place. Owner came said the lady who did billing didn't do it right. She didn't even say sorry ...and in front of the owner the waiter said he is not going to serve us in future and said dont bother to come again. It was very rude. The waiter was mocking our friend when he was trying to explain as he is not able to understand and making animated gestures at him. This i felt was very rude. It is worst every experience in any restaurant in my life so far.

0 likes, 4 dislikes
Posted by Tazul on 11/07/2014 at 2:04 PM

Re: “Chocolate Bar

Only good thing about this restaurant is their dessert. Their service is unbelievably bad and their food tastes like it was taken out of the freezer, into the microwave and onto your plate. If you are going to go getting dessert to go is your best option.

Posted by Jordan Reed on 11/05/2014 at 12:09 PM

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