Is Phoenix overpowering Starbucks in the hearts of coffee drinkers?

Erin felt trapped. The barista had to sit through a three-hour espresso refresher course. But Erin had been making espresso for years. Her tall-double-shot-latte was perfect. If a coffee geek from Seattle walked into her store, they’d be impressed. Erin is strong member of the Green Mermaid Army. Still, Erin had no option not to attend. Across the land last week, more than 7,000 Starbucks shops shut down at 5:30 p.m. sharp. They wanted to retrain their baristas. Chief Executive Howard Schultz thought it was vital following whispers in coffee-land that his company lost its soul…
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