Support Local Journalism. Join the Cleveland Scene Press Club.

Wednesday, June 21, 2017

You Can Soon Text Your Emergencies to 911 in Cuyahoga County

Posted By on Wed, Jun 21, 2017 at 11:47 AM

[image-1]Starting July 1, people in Cuyahoga County will be able to text their emergencies to 911.

This service is only available in about half of the States, and four other counties in Ohio.



Where the texts end up depends on the location of the sender; if you're in Cleveland, the city dispatch center will receive them, and if you're in the suburbs, the Cuyahoga Emergency Services will determine where to forward them.

Cuyahoga Emergency Communications System director of public safety and justice services Brandy Carney told Cleveland.com that the ability to text 911 will benefit people unable to call, as well as the 25,000-plus deaf or hearing-impaired Cuyahoga residents.

Carney also said when dispatch centers are inundated with too many calls, texting will help people reach them.

The Federal Communications Commission (FCC) requires all carriers to send "bounce-back" messages if someone attempts to text 911 in an area where it's not available, and these rules don't apply to messaging apps that operate through social media.

The FCC emphasizes that while texting is certainly helpful for some, calling is still preferable:

"Even where text-to-911 is available, if you are able to make a voice call to 911, and if it is safe to do so, you should always make a voice call to 911 instead."

Tags: , , ,

We welcome readers to submit letters regarding articles and content in Cleveland Scene. Letters should be a minimum of 150 words, refer to content that has appeared on Cleveland Scene, and must include the writer's full name, address, and phone number for verification purposes. No attachments will be considered. Writers of letters selected for publication will be notified via email. Letters may be edited and shortened for space.

Email us at news@clevescene.com.

Support Local Journalism.
Join the Cleveland Scene Press Club


Local journalism is information. Information is power. And we believe everyone deserves access to accurate independent coverage of their community and state. Our readers helped us continue this coverage in 2020, and we are so grateful for the support.


Help us keep this coverage going in 2021. Whether it's a one-time acknowledgement of this article or an ongoing membership pledge, your support goes to local-based reporting from our small but mighty team.


Join the Cleveland Scene Press Club for as little as $5 a month.

Read the Digital Print Issue

December 1, 2021

View more issues

Newsletters

Never miss a beat

Sign Up Now

Subscribe now to get the latest news delivered right to your inbox.

Calendar

© 2021 Cleveland Scene: 737 Bolivar Rd., Suite 4100, Cleveland, OH 44115, (216) 505-8199
Logos and trademarks on this site are property of their respective owners.


Website powered by Foundation