You can’t spell quality without Quagliata. More than a hokey maxim,
this statement holds up as a concise and accurate synopsis of the
Cleveland dining scene. Since opening his flagship Ristorante
Giovanni’s in 1976, Carl Quagliata has established himself as the maven
of good taste. Decade in and decade out, diners could be confident that
meals enjoyed at a Quagliata restaurant would be money well spent.

The prescient restaurateur followed up Giovanni’s with Piccolo
Mondo, a trend-setting bistro that ignited the Warehouse District while
unleashing a young chef by the name of Michael Symon. Other delicious
successes include Café Toscano and Casa Dolce, an East Side
bakery he no longer owns. Quagliata also displayed savvy foresight when
he opened Tuscany at Eton, an eatery that proved casual could go
hand-in-hand with quality.

Now, after a five-year hiatus, Quagliata has resurrected his
pined-for Tuscany. Opened in late May, the eatery has taken up
residence in the Hamptons, a dated apartment complex located near
Beachwood Place mall. It doesn’t take long for a diner to realize that
this version shares little in common with its predecessor, not only in
terms of setting, but also design, concept and, regrettably,
quality.

Quagliata’s original paired the hustle and bustle of a gourmet deli
with the casual comfort of a laid-back trattoria. For on-the-go folks,
there were glass-fronted display coolers overflowing with delectable
prepared foods. Nearby shelving sagged beneath the weight of
fresh-baked bread, imported pasta, canned tomatoes and fine olive oils.
Those with neither time restraints nor microwaves eagerly plopped down
at one of the few tables for spot-on Italian fare sans the candles and
tablecloth.

The revival is so unlike its predecessor that calling it Tuscany
borders on the libelous. For starters, the deli is ancient history. A
lone display cooler is tucked near the cash register, but it rarely
contains much of anything, let along prepared foods. Guests are
certainly welcome to order take-out off the menu, but that approach
essentially swaps leftovers for properly prepared heat-and-eat
fare.

Granted, the menu does share an ancestral bond with its forebear,
but the preparations so far have proved them distant cousins rather
than identical twins. Pastas, always bowls of beauty at Eton, tend to
be cooked past al dente and sauced with too heavy a hand. In the
capellini al finocchio ($13.50), squishy angel hair is smothered in a
pleasant-enough tomato cream sauce. But spoiling the dish, literally
and figuratively, are fishy, rubbery rock shrimp. We have decidedly
better luck with the vegetable lasagna ($9.25), a meat-free stack of
pasta, grilled squash, tomato sauce and cheese.

Apart from the powdery surplus of flour on the underside of the
crust, the pizza bianco ($8.50) is everything one might expect of a
white pizza. A thick layer of cheese crowns a thin, faintly crisp
crust. A healthy dose of garlic and black pepper add some welcome
spice.

If the word “panini” conjures images of toasted-and-pressed bundles
of meat and cheese, banish the thought. Here the term is used in its
more literal meaning, denoting sandwiches built on a small roll. One
features caper-studded tuna salad ($8.25), fresh mozzarella, lettuce
and tomato on a ciabatta bun. Others star rotisserie-roasted chicken,
house-made meatballs and roasted veggies.

The blame for the issues we encountered over two visits can be
shared equally among the kitchen, the servers and the management. It
was a flawed recipe that resulted in calamari ($9.50) fried in a batter
so thick it was impossible to differentiate a tentacle from a tube. But
our server, who apologized for the dish after noticing it was left
virtually untouched, deserved fault for not removing it from our tab.
Had the chef blotted away the oil slick that clung to a breaded veal
cutlet ($14.95), the dish would have been substantially more enjoyable
(though it still would lack the promised roasted tomato sauce).

Mr. Quagliata likely would have rolled some heads had he witnessed
the amount of time it took a staffer to tidy a child’s mess. Scattered
beneath a deserted table near the front door, the pasta explosion
greeted us upon arrival and bid us arrivederci on departure
— an hour later.

All of the above is a shame because, despite the unfashionable
address, Tuscany is a sharp little bistro. The all-day menu offers a
wealth of reasonably priced options for diners with appetites large and
small, and seating options range from stools at a sleek bar to tables
in the sun-soaked atrium.

dining@clevescene.com

For 25 years, Douglas Trattner has worked as a full-time freelance writer, editor and author. His work as co-author on Michael Symon's cookbooks have earned him four New York Times Best-Selling Author honors, while his longstanding role as Scene dining editor has garnered awards of its own.