
The video below was played for Cleveland Clinic staff the other day during Toby Cosgrove’s “State of the Clinic” speech. You could call it a bit heavy handed, but there’s a really simple message that shines through the at-times cloying cinematography: everyone’s dealing with something and we can all be a bit more cognizant of that. Be nicer. It’s not a bad thing to think about.

This article appears in Feb 27 – Mar 5, 2013.

funny that such a judgmental asshole is telling people to be nice.
Guess his message didn’t resonate with Eric.
I think its a powerful way to convey an important message that we too often forget. And I think the Clinic is a pretty amazing and wonderful place.
Yea dey nice but i recently got my shoulder broke in a car accident and dey told me if i was going to get a lawyer that i couldn’t see a surgeon..what does a lawyer have to do with my care?? Not so nice!!
just had my tenth surgery the pain is absolutly terrible and now the doctor is ignoring me totaly. the doctors are great when everything goes well. not to mention the corruption involving worker’s comp.
Regardless of who Cosgrove is and which doctors are not measuring up to a standard, this message is very powerful and I think it’s great that Clinic doctors are being asked to show kindness and empathy so much needed in this world
Because of politics, and circumstances, and insurance companies, and just plain bad luck, everyone has a bad story when it comes to a hospital. But putting that all aside, I’d like to think this is a good message for everyone to remember. People are very mean nowadays, and that’s really sad. I mean, people die on Black Friday because they want a chance to get a sale.
If you want to make this world a nicer place, start with yourself. Set the example. Maybe your example will inspire the people around you to also change, and that can create a ripple effect.