If your fast food order is for some reason unsatisfactory, the logical and easiest recourse is to complain at the store. They’ll likely fork over some free grub, maybe some coupons for a future visit, and apologize profusely.
If you don’t find their recompense to your liking, it’s perfectly fine to go to the corporate level and call the 1-800 customer service number to voice your complaints. But that’s about the extent of the short list for people to call if something is wrong with your Wendy’s order. Maybe the BBB or the health department if you really want, but those are pretty drastic options for the everyday fast food run-in.
A man who says there was mold on his Wendy’s hamburger didn’t like any of those choices. He called the cops.
This article appears in Feb 23 – Mar 1, 2011.
I am shocked that the cops even got involved. I am sure Sandusky has some drug dealers or domestic violence cases they could have been working on instead of this.