It’s not every day the CEO of a major corporation bleaches his hair blonde and rocks over-sized glasses to evaluate his employees. But that’s just what the CEO and president of Shopper’s World, Sam Dushey, did at his Cleveland’s location for CBS’s Undercover Boss. 

According to Cleveland.com, the New York retail magnate was enlisted by the reality show this fall where he spent time as a cashier and stock boy to better understand his employees. Under Dushey’s supervision, Shopper’s World has grown from 11 to 40 locations in the U.S. The show chose to fly Dushey out to the retail giant’s Atlanta, New York and Cleveland locations. Oh, CBS, we’re honored.

During filming, Dushey went to great lengths to alter his appearance to ensure none of his staff would recognize him. Then, he spied on his team from within.

The show usually targets specific employees to reward or chastise at the end of the titular undercover boss’s run. In past episodes, we’ve seen an assistant manager at Hooters forcing servers into a bean-eating contest for his amusement, while the CEO of Family Dollar was fired from his undercover job for not being able to drive a forklift.

No word yet on what Cleveland staffers may have won (or lost), so we guess we’ll just have to tune in Jan. 3 to see how it all went down. 

This article appears in Dec 16-22, 2015.

Brittany is a blogging intern who keeps the web up-to-date with news stories and blogs. Before her internship at Cleveland Scene, she wrote for the video game news site Revue Labs as well as oversaw Kent State University’s diversity publication Fusion Magazine. Brittany is originally from New Jersey but is currently residing in Kent, Ohio where she is finishing up her journalism degree at Kent State. She appreciates good coffee, good pizza and well-behaved cats.

5 replies on “Undercover Boss Sneaks into Cleveland Store”

  2. Sounds pretty Dushey, all right…oops…make that Douchey…

    But the show itself can sometimes be interesting…a few years ago the Cub bosses went undercover at Wrigley Field and spied on vendors and parking lot guys…

    Chuckles the Clown

  3. You might want to bother to tell us the location of the Shoppers World in Cleveland. Journalism 101 – What, Where,When, Why, How.

  4. My mom is one of the employees featured on this episode. The Shoppers World store is on Loarin Avenue in Cleveland.

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